Privacy policy

Honey Video Productions (“Honey Video,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, contact us, request an estimate, book a consultation, or otherwise interact with us, and how we use and protect that information.

By using this website, you agree to the practices described below.

Effective: 1 October 2026
Last updated: 14 October 2026
Version: 1.0

Who we are

Honey Video is a video production company providing services including commercial and branded content, corporate video, interviews, event coverage, podcast production, studio design, and related creative services.

This Privacy Policy applies to information collected through our website and other direct interactions with Honey Video.

Information we collect

Information you give us

We may collect information you provide directly to us, including:

Name
Email address
Phone number
Company or organization
Project details
Budget information
Production requirements
Messages submitted through contact or estimate forms
Information you provide when scheduling a call or requesting services

Information we collect automatically

We may also automatically collect certain technical information when you visit the website, including:

IP address
Browser and device information
Pages visited
Referring website
Approximate geographic location
Time spent on the website
Website interactions
Cookie and analytics data

We generally do not request sensitive personal information through our website.

How we use your information

We use information collected through the website to:

Respond to inquiries
Prepare project estimates and proposals
Schedule consultations
Provide our production services
Communicate about current or potential projects
Improve our website and services
Understand how visitors use our website
Maintain website security
Prevent spam, fraud, or abuse
Send marketing communications when you have opted in
Comply with legal and regulatory obligations

We only use personal information for purposes reasonably related to your interaction with Honey Video.

Footage and likeness

As part of our production services, Honey Video may capture video, photography, audio recordings, interviews, performances, or other content that includes identifiable individuals.

When appropriate, Honey Video or the client commissioning the production may obtain releases, permissions, or other authorization allowing a person’s name, image, voice, likeness, performance, or statements to be recorded and used.

Footage and other production materials may be used for purposes outlined in the applicable project agreement, release, or client authorization. These uses may include:

Commercials and branded content
Corporate and internal communications
Websites and social media
Advertising and marketing
Documentary or editorial content
Event coverage
Promotional materials
Other agreed-upon distribution

Portfolio and promotional use

Unless the client requests otherwise in writing, the client grants Honey Video permission to display selected completed work, footage, and still frames in our portfolio, website, social media, reels, case studies, and other materials showcasing our services.

We will only share project material after the client has publicly released it, unless earlier use is approved in writing. Behind-the-scenes material requires separate client approval.

Clients may opt out by email before publication. If a client requests removal afterward, we will stop future use and remove the material from channels we control within a reasonable timeframe.

Any client agreement restricting publicity, confidentiality, or portfolio use takes priority.

Raw footage and project files

Unless otherwise agreed in writing, Honey Video retains ownership of the raw footage, audio recordings, and editable project files we create. These materials are not included in the standard project fee or final deliverables.

This exclusion does not apply to projects booked specifically for footage capture, where the agreed deliverable is the footage itself. For those projects, footage delivery and the client’s usage or ownership rights will be specified in the production agreement. Editable project files remain excluded unless expressly included.

For other projects, clients who wish to purchase raw footage or project files must request them before production begins. We will provide a separate quote outlining the files included, applicable usage rights, and any agreed transfer of ownership. Delivery is subject to full payment and any third-party licensing restrictions.

Client-supplied materials remain the property of their respective owners. Any different ownership or delivery terms in the signed production agreement take priority.

Honey Video does not guarantee permanent storage of raw footage or project files. Long-term archival storage must be arranged separately.

Text messages (SMS)

If you provide your phone number and consent to receive text messages from Honey Video, we may contact you regarding inquiries, scheduling, project updates, or other communications related to our services.

Message and data rates may apply. You may opt out of text messages at any time by replying STOP. Consent to receive marketing text messages is not required to purchase or use our services.

We do not sell or provide your mobile number to third parties for their independent marketing purposes.

How you opt in

You can opt in by checking a box on our booking, contact, or estimate forms. There are separate boxes for appointment and project messages and for marketing messages. Neither box is checked in advance, and you don’t need to check either one to book a call or work with us.

Frequency, help and records

Message frequency varies. Reply HELP for help, or contact us using the information in the Contact us section. Reply STOP to any message to opt out, and we’ll send one final message confirming it.

We keep a record of when and how you opted in or out, including the form you used, so we can honor your choices.

Read our SMS terms

Calls and marketing communications

If you provide your telephone number, we may contact you regarding an inquiry, estimate, consultation, or active project.

If you subscribe to marketing communications, we may occasionally send information about Honey Video’s services, projects, or other relevant updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us directly.

Transactional communications relating to an active inquiry or project may still be sent when necessary.

Call tracking and recording

The phone number shown on our website may change depending on how you found us. This helps us understand which pages, ads, or campaigns lead to calls. When you call one of these numbers, we may log the number you called from, the time and length of the call, and the page or campaign it came from.

Calls may be recorded for quality, training, and record-keeping purposes. If a call is recorded, we tell you at the start of the call, and you can ask us not to record it.

Cookies and tracking technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, analyze website traffic, and understand how visitors interact with the site. These may include:

Type	What it does
Essential cookies	Necessary for basic website functionality, security, forms, and navigation.
Analytics cookies	Used to understand website traffic and how visitors interact with our pages.
Attribution cookies	Remember which ad, campaign, or link brought you to our site, so we can tell which of our marketing leads to inquiries.
Session recording	If enabled, records how visitors move through our pages, such as clicks, scrolling, and navigation, so we can improve the site. Form fields are masked, so what you type is not captured.
Advertising and marketing cookies	If enabled, these may help us measure the effectiveness of advertising or show relevant advertising on third-party platforms.

You can control cookies through your browser settings and, where available, through the cookie preferences provided on our website. Disabling certain cookies may affect website functionality.

Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” setting. Because there is no common standard for how websites should respond to it, our website does not currently respond to Do Not Track signals.

We do honor the Global Privacy Control (GPC) signal. When your browser sends it, we treat it as a request to opt out of the sale or sharing of your personal information for that browser, and we turn off advertising technologies.

Manage your privacy choices

We do not sell your personal information for monetary compensation.

We may share information with trusted third parties when necessary to operate our business, provide services, process transactions, or support our website. These may include:

Website hosting and technical service providers
Email and communication platforms
Scheduling and customer management tools
Payment processors and accounting services
Cloud storage and file-sharing providers
Analytics and advertising platforms
Production management tools
Contractors or service providers supporting a specific project

We may also share information:

With clients or production partners when necessary to complete a project
When required by law, court order, subpoena, or other legal process
When reasonably necessary to protect the rights, property, or safety of Honey Video, our clients, or others
In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets

Third-party providers may process information according to their own privacy policies and terms.

We do not share personal information with third parties for their independent marketing purposes unless you have provided consent or the sharing is otherwise permitted by law.

How we store your information

Information may be stored using secure third-party services, cloud platforms, email systems, customer management tools, and other systems used to operate Honey Video.

While no method of internet transmission or electronic storage is completely secure, we take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or loss.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may vary depending on the information involved. For example, we may retain:

Project and client records for business and accounting purposes
Communications relating to projects or inquiries
Transaction records where required for tax or legal purposes
Marketing information until you unsubscribe or request deletion

We may retain certain information for longer periods when required by law or reasonably necessary to establish, exercise, or defend legal claims.

How we protect your information

We use reasonable safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can guarantee absolute security.

If we become aware of a data security incident that legally requires notification, we will provide notice as required by applicable law.

Your privacy rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Access: Request access to information we have collected about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of certain personal information
How it’s used: Request information about how your information is used or disclosed
Marketing opt-out: Opt out of certain marketing communications
Withdraw consent: Withdraw consent where processing is based on consent

To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing certain requests.

Children’s privacy

Honey Video’s website and services are intended for businesses and adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through this website.

If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

Changes to this policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, or legal requirements.

When we make material changes, we will update the effective date shown at the top of this page.

We encourage visitors to review this policy occasionally.

Contact us

If you have questions about this Privacy Policy or would like to submit a privacy request, you can contact us at:

Email: privacy@honeyvideo.co
Post: Honey Video Productions
1234 Sunset Blvd, Suite 200
Los Angeles, CA 90026

California residents

This section applies only to California residents and supplements the information contained elsewhere in this Privacy Policy.

California privacy laws, including the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), may provide California residents with additional rights regarding their personal information.

Categories of personal information we may collect

Depending on how you interact with Honey Video, we may collect the following categories of personal information:

Identifiers, such as your name, email address, phone number, IP address, or company information
Commercial information, such as project inquiries, estimates, purchases, payment history, or services requested
Internet or electronic activity, such as pages visited, website interactions, browser information, and analytics data
Professional information, such as your company, job title, or business contact information
Audio, visual, or similar information, including photographs, video footage, recordings, interviews, voice, or likeness when relevant to a production
Geolocation information, such as approximate location derived from your IP address
Other information you provide, including project details, communications, form submissions, or production requirements

We collect and use this information for the business and commercial purposes described in this Privacy Policy.

Your California privacy rights

Subject to applicable law and certain exceptions, California residents may have the right to:

Right to know and access: Request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for collecting it, and the categories of third parties to whom it has been disclosed.
Right to correction: Request that we correct inaccurate personal information we maintain about you.
Right to deletion: Request deletion of personal information we have collected about you, subject to certain legal and business exceptions.
Right to opt out of sale or sharing: California residents may have the right to opt out of the sale or sharing of personal information. Honey Video does not sell personal information for monetary compensation. However, certain advertising or analytics technologies may qualify as “sharing” under California law when used for cross-context behavioral advertising. Where required, we will provide an appropriate method to opt out.
Right to limit the use of sensitive personal information: If we collect or use sensitive personal information in a manner that gives rise to a right to limit its use under California law, you may request that we limit such use. Honey Video does not generally use sensitive personal information for purposes unrelated to providing our services or operating our business.
Right to non-discrimination: We will not discriminate against you for exercising any privacy right available to you under California law.

Honey Video does not sell personal information in exchange for money.

We may use analytics, advertising, or marketing technologies that involve the disclosure of certain identifiers or internet activity to third parties. Depending on how those technologies are configured, certain disclosures may be considered “sharing” under California law.

Where required, California residents may opt out of such sharing through our cookie preferences, a “Do Not Sell or Share My Personal Information” link, or by contacting us directly.

Sensitive personal information

Honey Video does not intentionally collect sensitive personal information through our website unless it is reasonably necessary to provide requested services or you voluntarily provide it to us.

We do not use sensitive personal information to infer characteristics about individuals for unrelated marketing purposes.

Requests to exercise your rights

To exercise an applicable California privacy right, email us at privacy@honeyvideo.co.

We will confirm that we received your request within 10 business days and respond within 45 days. If we need more time, we will tell you why and may take up to 45 more days. Requests to opt out of sale or sharing are handled within 15 business days.

Before completing a request to know, correct, or delete, we need to verify your identity, usually by matching details you give us with information we already hold. You do not need to verify your identity to opt out of sale or sharing.

You may use an authorized agent to make a request for you. We may ask the agent for proof that you gave them signed permission, and we may ask you to confirm your identity with us directly.

Opt-out preference signals

We treat a Global Privacy Control signal from your browser as a valid request to opt out of the sale or sharing of your personal information for that browser. You can also opt out at any time through the “Your privacy choices” link in our website footer.

Other California rights

California Civil Code Section 1798.83 lets California residents ask what personal information a business has shared with third parties for their own direct marketing purposes. Honey Video does not share personal information with third parties for their own direct marketing purposes.

We do not sell or share the personal information of consumers we know are under 16.

Questions about your data?

privacy@honeyvideo.co